Flytex Reviews Policy

At Flytex, we value customer feedback and strive to provide transparent and authentic reviews to help you make informed purchasing decisions. As a dropshipping business, we partner with trusted third-party suppliers to deliver high-quality products like our knee compression sleeves. Below, we outline our reviews policy to ensure clarity about how reviews are collected, displayed, and managed on our platform.

Our Business Model

Flytex is an online retailer specializing in sporting goods, such as knee compression sleeves. We operate as a dropshipping business, meaning we focus on curating products, managing our website, and marketing, while our third-party suppliers handle manufacturing, inventory, and shipping. This model allows us to offer a seamless shopping experience with high-quality products.

Source of Reviews

To provide a comprehensive view of our products’ performance, we may collect and display reviews from various sources, including:

• Flytex Website: Reviews submitted directly by customers who purchase through our platform.

• Third-Party Platforms: Reviews for similar or identical products sold by our suppliers on marketplaces like Amazon, AliExpress, or other retail sites. These reviews are carefully selected to reflect the quality and performance of the products we offer.

• Supplier Feedback: Feedback provided by our suppliers’ customers, which may be aggregated to represent the product experience.

All reviews, whether from our website or third-party sources, are chosen to accurately represent the product’s quality, functionality, and customer satisfaction.

Review Anonymization

To protect customer privacy, some reviews sourced from third-party platforms or our suppliers may be manually rewritten to anonymize reviewer names. For example, we may change the reviewer’s name (e.g., “John D.” to “Emma S.”) while preserving the original content, sentiment, and details of the review. This ensures the feedback remains authentic and relevant while safeguarding personal information.

Review Integrity

We are committed to maintaining the integrity of our reviews:

• Authenticity: All reviews reflect genuine customer experiences with our products or identical products sold by our suppliers. We do not fabricate reviews or incentivize positive feedback.

• Transparency: We clearly disclose when reviews are sourced from third-party platforms or rewritten for anonymization. Any edits to reviews are limited to anonymizing personal details and do not alter the substance or sentiment of the feedback.

• Moderation: Reviews are moderated to ensure they are relevant, appropriate, and free of offensive content. We reserve the right to remove reviews that violate our guidelines (e.g., spam, irrelevant content, or inappropriate language).

Displaying Reviews

Reviews displayed on our website may include ratings, comments, and other feedback about our products, such as their comfort, fit, or performance. We aim to show a balanced range of feedback, including positive and constructive reviews, to help you make informed decisions. Reviews from third-party platforms are clearly labeled as such to maintain transparency.

Submitting a Review

If you’ve purchased a product from Flytex, we encourage you to share your feedback directly on our website. Your review will help other customers and provide valuable insights to improve our offerings. To submit a review, follow the instructions in your order confirmation email or visit the product page on our website.

Compliance with Google Merchant Center

Flytex adheres to Google Merchant Center’s policies to ensure our reviews are accurate and transparent. We do not manipulate ratings, fabricate feedback, or misrepresent customer experiences. By sourcing reviews from reputable platforms and anonymizing them when necessary, we maintain trust and compliance with industry standards.